The beautiful surroundings may have lured us there, but the warm and caring staff is what keeps us there!
Thank you, staff members at Willow Creek! You all do an awesome job! I just had to take a moment to sincerely thank all of you. Through your nurturing care, you have made this lovely assisted living "hotel" feel like home. I visit my mother every day, and I am well aware of what takes place daily. Your living caregivers treat the residents with gentle kindness and respect. They talk to them, hug them, make them laugh, listen to them and make them feel important. I am not only talking about those who do direct care. Every one of your staff members go above and beyond the call of duty. EVERY ONE OF THEM.
Arlene, Gina and Kelly, your med techs are wonderful! Bennie, who keeps things in good working order. June who keeps everyone busy with creative activities. Ron, the smiling bus driver. Annie and Talina in the salon who dispense TLC (tender loving care). Liz and Karen at the front desk greet everyone with a smile! Tina and the housekeeping staff, Robert and his staff in the kitchen have done an awesome job.
Every one of these people is a tremendous asset to your company. Genuine concern for the residents' happiness and safety is their common bond, but each one brings their own unique personality to the table. I have seen many changes in the two years my mother has lived there, nearly all of them have been positive.
So, Willow Creek staff, what you do each day matters to your residents and their families more than you know. I thank you from the bottom of my heart.
The beautiful surroundings may have lured us there, but the warm and caring staff is what keeps us there! THANK YOU!